CHARLES UGONNA DIBIA

Led the delivery of information technology training projects with a specialization in cybersecurity, ensuring timely execution and effective stakeholder management.

• Successfully delivered multiple IT training projects, specializing in cybersecurity, ensuring 100% adherence to timelines, requirements, and budget constraints.
• Managed complex stakeholder relationships to align training objectives with organizational goals, enhancing project success rates.
• Developed and implemented comprehensive training curricula for advanced IT topics, significantly improving participant technical proficiency.
• Utilized deep expertise in cyber security to prepare trainees for industry certifications, enhancing their career readiness.

Spearheaded the delivery of information technology projects, providing leadership to development teams and managing stakeholder expectations.

• Led cross-functional teams in the successful delivery of diverse IT projects, consistently meeting or exceeding project timelines and budget targets.
• Provided strategic leadership and technical guidance to a team of developers, fostering a collaborative environment and optimizing project workflows.
• Cultivated strong relationships with key stakeholders, ensuring clear communication and alignment of project deliverables with business objectives.
• Implemented agile methodologies to enhance project execution efficiency, resulting in improved project completion rates and client satisfaction.

Managed the beta testing and initiation phases for critical USSD applications in collaboration with major financial and telecommunication partners.

• Managed the beta testing of a USSD application for Pension Fund Administration, successfully collaborating with MTN Nigerian and ARM Pension Fund to ensure timely delivery of project milestones.
• Directed the initiation phase of the Wema Bank USSD application, establishing foundational project requirements and stakeholder alignment.
• Coordinated cross-functional teams to identify and resolve critical issues during beta testing, ensuring application stability and performance.
• Developed detailed project plans and managed resources effectively to accelerate product launch readiness and meet strategic objectives.

Oversaw all human and material resources, project leadership, and corporate activities across multiple university sites, ensuring maximum operational uptime and seamless system integration.

• Directed all human and material resources across multiple university sites (University of Abuja, Imo State Polytechnic Umuagwo), ensuring maximum uptime of IT platforms and equipment.
• Led all corporate projects and activities, achieving operational excellence and strategic alignment across diverse institutional environments.
• Facilitated the seamless integration of Learning Management Systems at Imo State Polytechnic Umuagwo, enhancing educational technology infrastructure.
• Managed a portfolio of IT initiatives, optimizing resource allocation and operational efficiency to support academic and administrative functions.

Managed a 300-seat IT training facility with 250 networked computers and a team of 15 staff, overseeing budgets, IT operations, and stakeholder reporting.

• Managed a 300-seat IT training facility with 250 fully networked computers and a staff of 15, optimizing operational efficiency and resource utilization.
• Handled annual and project budgets, ensuring fiscal responsibility and maximizing return on investment for the center.
• Oversaw all IT staff and operations, maintaining high standards of service delivery and technical support.
• Designed and managed the center's functional website, enhancing online presence and accessibility for students and stakeholders.

Coordinated faculty activities and delivered training sessions in Project Management Professional and Web Development, ensuring high-quality course delivery.

• Coordinated all faculty (trainers) activities, ensuring consistent quality and timely delivery of IT courses, including Project Management Professional and Web Development.
• Delivered specialized training sessions to students, contributing to their successful completion of professional certifications.
• Developed and refined training methodologies to enhance student engagement and learning outcomes.
• Managed course content and practical sessions, ensuring alignment with industry standards and student learning objectives.

Developed web services and managed remote monitoring equipment and software, ensuring robust system performance.

• Developed critical web services, enhancing system functionality and user interaction.
• Managed the deployment and maintenance of remote monitoring equipment and software, ensuring continuous operational oversight.
• Optimized web application performance and scalability, contributing to improved system reliability.
• Collaborated with cross-functional teams to integrate new features and resolve technical issues, supporting overall project success.

Provided expert consulting for web services development, deployment, and management of remote monitoring solutions.

• Provided consulting expertise for web services development on dedicated web servers, optimizing performance and security.
• Managed the deployment and ongoing management of remote monitoring equipment and software, ensuring seamless data collection and analysis.
• Advised on best practices for system architecture and software integration, enhancing overall system robustness.
• Collaborated with client teams to define technical requirements and deliver tailored solutions that met specific operational needs.

Managed a dedicated web server for company web portal deployment and remote monitoring applications.

• Managed the dedicated web server for the company's web portal, ensuring high availability and optimal performance.
• Deployed and maintained remote monitoring applications, providing critical insights into system operations.
• Implemented security protocols and conducted regular system updates to safeguard web assets and data integrity.
• Optimized server configurations to support increasing user traffic and application demands efficiently.

Led software development for a patient registry solution with biometric capture for military clinics, enhancing data management for the Department of Defense.

• Led software development for the Henry M. Jackson Foundation Medical Research International's patient registry solution for DOD military clinics in Nigeria.
• Developed a Java-based solution for patient registration, integrating biometric capture and a robust database for selected military hospitals.
• Ensured secure and efficient management of sensitive patient data, improving record-keeping and accessibility for medical personnel.
• Collaborated with international research teams to deliver a critical health information system, supporting public health initiatives.

Taught practice and training sessions on Web Site Design, Sun Certified Enterprise Architect, and Microsoft Certified Systems Engineer modules, preparing students for Java certification.

• Conducted comprehensive practice and training sessions on Web Site Design and Sun Certified Enterprise Architect modules.
• Instructed students on Microsoft Certified Systems Engineer (MCSE) modules, enhancing their foundational IT skills.
• Prepared students for Java certification examinations, contributing to a high pass rate among participants.
• Provided hands-on guidance and mentorship to students, fostering practical skills development in web and enterprise architecture.

Consulted on database development and map digitalization projects, enhancing data management and spatial analysis capabilities for the field office.

• Developed and optimized databases for the Aba field office, improving data storage, retrieval, and analysis efficiency.
• Executed map digitalization projects, converting physical maps into digital formats for enhanced geographical information systems.
• Contributed to data management strategies, ensuring data accuracy and accessibility for field operations.
• Provided technical expertise that streamlined data processes, supporting USAID's program objectives.

Contributed to the Integrated Child Health Survey through data entry, interviewing, field supervision, and research assistance, while also serving as a graphic artist for communication materials.

• Conducted data entry for the Integrated Child Health Survey, ensuring accuracy and integrity of critical public health data.
• Served in various short-term roles, including interviewer, field supervisor, and research assistant, for quantitative and qualitative surveys.
• Contributed to communication for behavioral change materials as a graphic artist, including the PALU Game field test.
• Collaborated with the John Hopkins University Center for Communication Programs and USAID Arlington USA on impactful research and communication initiatives.

Completed mandatory national youth service, contributing to public safety initiatives as a primary assignment.

• Fulfilled national service obligations, gaining foundational professional experience in a public sector environment.
• Participated in various departmental activities, contributing to the operational goals of the commission.
• Developed teamwork and civic engagement skills through collaborative projects and community outreach.
• Adhered to organizational protocols and contributed to daily operations, demonstrating adaptability and responsibility.